Ellie Mae Encompass: Printer Not Activated, error code -20

When Printing Custom Forms, It Fails To Print with "Printer Not Activated"

While printing custom forms from Encompass, all of a sudden it stops being able to print forms and shows "Printer Not Activated, error code -20" It may have worked fine last week, but now it does not.  The solution is to create a windows registry key as follows.
Printer Not Activated
Printer Not Activated.


Call Stack Error
Windows cannot print due to a problem with the current printer setup


Final Error Dialog
Form Failure Report

The Solution

Create A registry entry as follows using regedit.exe
Windows Registry
use regedit.exe to get this key made

Permissions
Set the permissions.

That's all it takes.


Comments

  1. QuickbooksAugust 19, 2021 at 3:08 AM

    Quickbooks usually encounter error code 20. It is the Quickbooks printer not activated error. Printer not activated Error Code -20 appears when you try to upgrade Quickbooks to the newer version.
    Causes:
    Deletion of HKey_current-config\software.
    Multiple quickbooks installed in the system.
    Quickbooks is not compatible with the PDF driver.

    ReplyDelete

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