Showing posts from September, 2020
Here's A List of Our Best Ellie Mae Encompass Issues and Fixes 1) Cannot Print from eFolder Fix #1 The Fix is to make Adobe Reader the Default Adobe PDF application handler in windows, plus open Adobe Acrobat and then Edit -> Preferences then uncheck "enhanced security" and "protected mode at startup" checkboxes. 2) Printer Not Activated - Error Code -20 See the previous blog entry about this one. 3) Encompass Crashes when you Use Services such as Credit Check or Employment Verification When you use services that will product a document that is then saved to efolder, you get a application crash. The issue is often not reproducible. But will happen about 75% of the time. Solution: Remove the application compatbility flags in the windows registry that contain reference to Adobe Acrobat Here's The Solution Navigate to the following registry locations, using regedit.exe HKCU\Software\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\Layers IgnoreFre
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When Printing Custom Forms, It Fails To Print with "Printer Not Activated" While printing custom forms from Encompass, all of a sudden it stops being able to print forms and shows "Printer Not Activated, error code -20" It may have worked fine last week, but now it does not. The solution is to create a windows registry key as follows. Printer Not Activated. Windows cannot print due to a problem with the current printer setup Form Failure Report The Solution Create A registry entry as follows using regedit.exe use regedit.exe to get this key made Set the permissions. That's all it takes.