Sudden Magento Failure - The session id is too long or contains illegal characters + Can't retrieve entity config
Magento Failure
You'll be cooking soon. |
So, you look in var/report and find the report file, and the first things it says is:
a:5:{i:0;s:46:"Can't retrieve entity config: sales/quote_item";i:1;s:4545:"#0 /home/needfulthings/public_html/app/code/core/Mage/Core/Model/Resource.php(282): Mage::throwException('Can't retrieve ...')#1 /home/needfulthings/public_html/app/code/core/Mage/Core/Model/Resource/Db/Abstract.php(276): Mage_Core_Model_Resource->getTableName('sales/quote_ite...')
Plus in ./var/log/system.log, you see this:
...
2019-06-17T02:49:35+00:00 ERR (3): Warning: session_start(): The session id is too long or contains illegal characters, valid characters are a-z, A-Z, 0-9 and '-,' in /home/needfulthings/public_html/app/code/core/Mage/Core/Model/Session/Abstract/Varien.php on line 134
2019-06-17T02:49:35+00:00 ERR (3): Warning: session_start(): The session id is too long or contains illegal characters, valid characters are a-z, A-Z, 0-9 and '-,' in /home/needfulthings/public_html/app/code/core/Mage/Core/Model/Session/Abstract/Varien.php on line 134
It happens because there is junk in the magento cache.
clean out your cache and delete your sessions from:
Delete the contents of the following directories, assuming your magento is installed in ~/
~/public_html/var/cache
~/public_html/var/session
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