Exchange 2010 Public Folders Will Not Mount

You see this message in the Windows Application Log:
(PID 7644, Thread 26) Task Mount-Database writing error when processing record of index 0. Error: System.InvalidOperationException: Couldn't mount the database that you specified. Specified database: Public Folder Database 1998117930; Error code: An Active Manager operation failed. Error: The database action failed. Error: Operation failed with message: MapiExceptionJetErrorMissingLogFile: Unable to mount database. (hr=0x80004005, ec=-528)
 [Database: Public Folder Database 1998117930, Server: Exchange2010.homeslice.net]. ---> Microsoft.Exchange.Cluster.Replay.AmDbActionWrapperException: An Active Manager operation failed. Error: The database action failed. Error: Operation failed with message: MapiExceptionJetErrorMissingLogFile: Unable to mount database. (hr=0x80004005, ec=-528)
 ---> Microsoft.Exchange.Data.Storage.AmOperationFailedException: An Active Manager operation failed. Error: Operation failed with message: MapiExceptionJetErrorMissingLogFile: Unable to mount database. (hr=0x80004005, ec=-528)
 ---> Microsoft.Mapi.MapiExceptionJetErrorMissingLogFile: MapiExceptionJetErrorMissingLogFile: Unable to mount database. (hr=0x80004005, ec=-528)
And find that you cannot mount the public folders anymore. Do'h.  Conclusion is that your public folders are shot, and you need to rebuild them from scratch.  You can try running eseutil to recover them, or you could use eseutil to replay the logs. None of that will work out in the end. My Advice: rebuild them from scratch, by deleteting the .EDB file and the log files, remounting and allowing exchange to create new fresh databases.
My Solution:
– Dismounted the public folder database, if already mounted,
– Renamed/moved its files (ebd+log) - move public folder's .EDB files and .Log files to another folder
– Mount the database, in the exchange console and answer “yes” to the recreate warning.
– Use Stellar Pheonix Exchange Mailbox Recovery to open the former public folder .EDB file, and then convert the contents to .PST file, then finally copy the contents back into public folders using Outlook.





Location: Laguna Beach, CA, USA

Comments

  1. UnknownJuly 1, 2015 at 5:28 AM

    Thanks for sharing this message, you could also use this exchange server recovery tool ( http://www.lepide.com/exchange-manager/ ) that helps to recover corrupt data from offline or unmounted edb files and easily fix all issues of exchange server by using it. This tool extract the entire exchange emails from damage or corrupt exchange edb files or or pst, eml and msg files format.

    ReplyDelete
    Replies
    1. Mike MartinJuly 3, 2015 at 7:08 PM

      Thanks for the info. I'd be willing to try anything.

      Delete
  2. johncarterMay 10, 2018 at 4:06 AM

    Thanks for this information..
    EdbMails EDB to PST Converter Tool is an effective & reliable tool provides impeccable recovery. This tool recover & repair all damaged .edb files and then transfer them into usable format that is PST. It supports all versions of Windows and restore PST files in your location. It restores all files in original formats such as HTML, Text, RTF, etc. It is preview of all damaged or corrupted EDB files before restoration. Free availability of trial version with the help of you can easily understand the complete procedure of recovery.


    For more information visit: Convert EDB to PST

    ReplyDelete
  3. smithjakeMay 8, 2019 at 3:48 AM

    Good article, thanks for sharing this information, i found this exchange server recovery tool ( https://softcart.wordpress.com/exchange-mailbox-recovery/ ) which allows to recover mailboxes from corrupt or inaccessible exchange edb files and recovers both (priv and pub) edb files. This tool recovers all mailboxes or selected email items. It migrates mailboxes from offline edb files, exchange server to another live server. It allows to convert multiple mailboxes into one go. It recovers UNICODE character and as well export multiple mailboxes from edb to pst files.

    ReplyDelete
  4. AnonymousFebruary 28, 2020 at 2:03 AM

    Nice, I tested this edb to pst tool which assists to recover corrupt mailboxes and restore them to new outlook pst files format, This tool easily fix all exchange corruption issues without interruption. It allows to export all mailboxes or email items from offline edb files to different format like pst, eml, msg, html, rtf, txt or office 365.

    ReplyDelete

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