Thursday, February 27, 2020

You Get Kicked Out of Encompass When Printing Forms

Encompass Quits Suddenly When Printing Forms the Second Time

Suddenly and without warning the app just quits right after printing a custom form. It usually happens when you print for the second time.  The first time you print the form and show it to your Encompass expert it works fine. Then you try it again after she leaves, then it happens.  The Fix is to edit the windows registry and delete the App Compatibility flags

Fix for Printing when it just quits suddenly or you get kicked off

1.  open regedit.exe
2.  open key
Computer\HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\Layers
delete the key within this branch.

3. and then open key
Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\Layers
delete any encompass.exe related keys within this branch.

Delete This Key and Others Similar to It

No comments:

Post a Comment