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Showing posts from September, 2020

Ellie Mae Encompass - Top Ten List of Failures and Fixes

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Here's A List of Our Best Ellie Mae Encompass Issues and Fixes1) Cannot Print from eFolder Fix #1The Fix is to make Adobe Reader the Default Adobe PDF application handler in windows, plus open Adobe Acrobat and then Edit -> Preferences then uncheck "enhanced security" and "protected mode at startup" checkboxes.  2) Printer Not Activated - Error Code -20See the previous blog entry about this one.

Ellie Mae Encompass: Printer Not Activated, error code -20

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When Printing Custom Forms, It Fails To Print with "Printer Not Activated" While printing custom forms from Encompass, all of a sudden it stops being able to print forms and shows "Printer Not Activated, error code -20" It may have worked fine last week, but now it does not.  The solution is to create a windows registry key as follows. Printer Not Activated.

Windows cannot print due to a problem with the current printer setup

Form Failure Report The SolutionCreate A registry entry as follows using regedit.exe use regedit.exe to get this key made
Set the permissions.
That's all it takes.