Tuesday, February 4, 2020

Ellie Mae Encompass: Error encountered while downloading manifests [how to fix]

Encompass Starts Up and Shows a Dialog box with "Error Encountered While Downloading Manifests

Encompass Startup Error

This error indicates that the application has not downloaded the correct manifests for your Encompass client ID. It usually means that the client ID is incorrect or has a E following the number. Usually the client ID starts with BE and follows by some numbers. For example:  BE12345678 there are usually 8 digits following the BE, If you are not sure, check with your encompass administrator. Don't try to guess it, or you will end up with an even bigger mess.

How to Fix


Use the remove-uac application to cleanup and scrub the offending manifests and other artifacts. You can find remove uac in c:\SmartClientCache\Apps\Ellie Mae\Encompass

remove-uac
Remove-uac dialog box
After you run this and cleanup all of the files in this folder. You will see most of the files diasspear. Now you should run the app luancher from:  "C:\SmartClientCache\Apps\Ellie Mae\Encompass\AppLauncher.exe"

Enter the correct client ID, and then run it to download all of the correct manifests.

Hire An Encompass Pro Today

Are you still googling around for solutions to your Ellie Mae Encompass problems?  Are you ready for URLA?  How is your compliance management? How is your underwriting and loan processing operations keeping up with Encompass? Do you still run Encompass on Windows 7 and need to upgrade before January? Consider hiring Encompass experts and leave all your software worries to them.  Check out our services that we offer in Southern California and beyond.  Our hourly rates are quite low by industry standards.  In the range of $95 to $125/hour depending upon complexity. Eleven Dimensions Technologies offers onsite support and remote support for Ellie Mae's flagship product.  Call our small business services department at (949)371-5079

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