How to Setup Shoretel Mobility Router 4000 With Mitel Connect Director On Premise Server

 Shoretel Mobility Router 4000 Configuration Hints and Tips

So you just bought a Shoretel Mobility Router 4000 from Ebay or from a scrapper, and found that it is operational and was pulled from a working environment. That's perfect. Now you just need to reset the passwords and get the existing license keys from the database.  The first step is to power it on and confirm that it is working correctly.  Connect a VGA cable to the rear VGA port, and a USB keyboard to the USB port.  Start it up and look for the login screen to appear.  If it is untouched then you will not be able to login with the default admin/changeme passwords.  You will then need to reset the password, using some back door methods that I will explain in detail.  The SMR runs x86-64 linux.

Reset The Admin Password

The first step is to connect a bootable Ubuntu USB volume to the USB port, then reboot it, press F12 to get to the boot menu, start it up with ubuntu.  In a nut shell, you will then login to ubuntu, mount the root partition, Use this command to mount the root and var partitions.  

mkdir /mnt

mkdir /mnt/tmp

mount /dev/sda1 /mnt/tmp

cd /mnt/tmp

use the unix find command to search and find the files called initial and active. You may have to mount /dev/sda2 /dev/sda3 or /dev/sda5 to find it.

and then find and hexedit the file containing the passwords. Copy the files to your USB drive. Take the USB out and mount it into your desktop computer and use Hex Workshop to search for the password hashes.  Shutdown the ubuntu instance first before removing the USB drive.



Find the Existing License Keys

Find an administrator user and replace the hash with spaces to indicate no password.  Or find the admin user and do the same.  Search for the license keys too. Search for "LK2-ENDUSER" and "LK2-SRV" to find the keys. Save them off to a text file. You will need to install them later.


Save the file with the cleared out passwords, and copy it back over to the SMR server using the ubuntu boot disk.

Finding the Database with Passwords and Licenses

Once you get access to a command line shell on your Ubuntu booted SMR, mount the disk volumes and search them for a directory containing a file called active and initial.  The image below shows the files that are present in the directories.  Copy those to your USB drive for later access.  The file called active is a text file containing the name of the database file.  Usually it just says initial.  The initial file is a binary file containing the configuration.



 You will also find the existing license keys there too. Make note of them, write them down and save them.  You will need to find and clear out the password for admin. It will be a hash code, so just clear it out.

Finally, start it up without the USB drive, and then login as admin with a blank password.  Add your license keys back in.  I will add some screenshots.

Other Fun and Interesting Artifacts from the SMR

There is a binary executable called genlicense and dumplicense. genlicense is the key maker for SMR. and dumplicense will decode the license key for you.  You can find these on the SMR.

[ubuntu@226s-qby5 tmp]$ file genlicense
genlicense: ELF 64-bit LSB executable, x86-64, version 1 (SYSV), dynamically linked (uses shared libs), for GNU/Linux 2.6.18, BuildID[sha1]=8f4b0e3497d37779e9cea40c21c8f0f23cdc5d07, not stripped
[ubuntu@226s-qby5 tmp]$ file dumplicense
dumplicense: ELF 64-bit LSB executable, x86-64, version 1 (SYSV), dynamically linked (uses shared libs), for GNU/Linux 2.6.18, BuildID[sha1]=cdcd04c760e75253b5bc7946b205d45005e9b51d, not stripped

In theory, you could use genlicense to make your own custom license keys for SMR.

Other Setup Tasks

Add Directory Groups for Enterprise Contacts

If your Mitel / Shoretel director is at 10.0.11.67 then make a user called smr and set its password. Enter the user name and password here for directory searches. Use port 80 or port 443 if you have a certificate.  Port 5447 is the default port number.   It is known as the "5447, 5449, 5469 TCP - CAS & web proxy" from this port description.




This will allow your users to search the Mitel Contacts, the address shown is the shoretel director.

Similar View

Configure the PBX Connection

the Line Side and Trunk Side IP Addresses are for the Shoregear V90 Switch SIP Address.


More to Come ...

We are always working on this page. Keep coming back for more tidbits on SMR setup.


Location: Buffalo, NY, USA

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