Tuesday, June 16, 2015

Suddenly it happens ... OWA error Rights management operation failed it says...

Suddenly it happens, you start seeing this message in your exchange 2010 OWA

When they try to open an e-mail with outlook web acces. They get the following error message Rights management operation failed.

OWA error Rights management operation failed

Ouch! What to do?

Open exchange powershell
 First step is to figure out that IRM is enabled in your exchange 2010
Next step is to figure out what your identity is: in this case the full identit is EXCHANGE2010\owa (Default Web Site)
Final step is to turn off the doggone IRM!
 Using the identity located in step 2.
 
1. Log on to the exchange server and open (as Administrator) the Exchange Management Shell (EMS)
2. Run "Get-OWAVirtualDirectory | FL" and search for IRM; you'll probably see that it's enabled.
3. Run "Set-OWAVirtualDirectory -IRMEnabled $false"
or you could provide the name of the identity using the -Identity "<identity goes here>"
for example:
[PS] C:\Windows\system32>Set-OWAVirtualDirectory -IRMEnabled $false -Identity "EX2010\owa (Default Web Site)"
[PS] C:\Windows\system32>


4. visit owa (Default Web Site) in your IE
Now reset IIS and try OWA again.

6 comments:

  1. this solution did not work for me
    any other solution i can try to resolve this error

    ReplyDelete
  2. this solution did not work for me
    any other solution i can try to resolve this error

    ReplyDelete
  3. i get the same error too,i dnt knw if the certificate is correct or not

    ReplyDelete
  4. [PS] C:\Windows\system32>Set-OWAVirtualDirectory -IRMEnabled $false -Identity "EX2010\owa (Default Web Site)"
    [PS] C:\Windows\system32>iisrest /noforce
    these work for me...
    thanks alot

    ReplyDelete